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Cancellation & Refund

VERIFY CURRENT COST AT TIME OF REGISTRATION.

TERMS

Tuition: Fees include textbooks, handout materials, course tests, and course certificate.

Self-Pay Students: Payment is required upon registration.

Domestic Companies: Purchase orders are accepted from approved customers. If not approved, payment is required upon registration.

International Companies: Payment is required upon registration.

DISCOUNT

A 10% discount is available when 3 or more registrations are processed at the same time. Discount must be requested in advance.

CANCELLATION/RESCHEDULE POLICY

Courses Cancelled by Hellier: Courses are subject to minimum enrollments. If the minimum number of enrollments are not met or if Hellier must cancel a course due to circumstances beyond its control, Hellier reserves the right to 1) cancel the course and offer a full refund or 2) transfer the student to another date and/or location. HELLIER cannot be responsible for any cost associated with early travel arrangements including purchase of non-refundable airline tickets. If Hellier cancels a course due to low enrollment at least five business days’ notice will be given.

 

Cancellation Policy: If a student is unable to attend a course, they may request to cancel their registration. For a full refund, we must receive written notice of cancellation ten business days or more prior to the first day of the course. If written notice of cancellation is received five to nine business days prior to the first day of a course, a 50% refund will be issued. If a student cancels a course four business days or fewer prior to the first day of the course, or if a student is a “no show”, payment will be forfeited and no refund will be given.


Cancellation Occurrence

Refund Amount

Cancelled by Hellier, anytime

100%

10+ business days prior to start date**

100%

5-9 business days prior to start date**

50%

1-4 business days prior to start date**

none

No Show

none

  **Written notice of cancellation must be received 5pm CST Friday prior to this occurrence


Transfer Policy: If a student is unable to attend a course, they may request to transfer to another date and/or location. Once a student elects to transfer, they are no longer eligible for a refund and must apply their tuition to a course that falls within one year of the original course date. Written notice is required and a $50 administration fee will apply per transfer.

 

To avoid cancelling or transferring, Hellier allows another individual be sent in place of the original student. Written notice of this change is required prior to the first day of a course.   

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